If you see "Invalid Account" and cannot trade, check for the following issues:
Reasons for "Invalid Account" Display- Incorrect account number
- Incorrect server name
- Incorrect password
- The FX broker is closed for maintenance or holidays
- Confusion between MT4 and MT5
- Outdated MT4/MT5 version
- Account is frozen
- Account has not been activated
Incorrect Account NumberIf the account number is incorrect, you will see "Invalid Account." When you open an account with an FX broker, the account number is usually sent to your registered email. Check your inbox and ensure that there are no typographical errors when entering the account number.
Incorrect Server NameSelecting the wrong server name will also result in " MT4 Invalid Account." Different servers exist for the same account, so it's easy to get confused. The server name is typically sent to your registered email, so double-check the server details.
Remember, "DEMO" refers to a demo account (test account), and "LIVE" refers to a live account (real account), so be cautious when selecting.
Incorrect PasswordIf "Invalid Account" is displayed, double-check whether the password is correct. The initial password is sent to your email, so check your inbox. If you forget your password, you can reset it from the broker's homepage.
Broker is Closed for Maintenance or HolidaysWhen the FX broker is closed for holidays or undergoing maintenance, you might see "Invalid Account" even if the login credentials are correct. You can check the broker's website for maintenance schedules. Holidays and weekends are often days the broker is closed.
Confusion Between MT4 and MT5You may see MT5 or MT4 Invalid Account if you are using the wrong platform. MT4 and MT5 are both provided by the same company but are different platforms. Information cannot be shared between them, so ensure you are using the correct version. FxPro supports MT5, so if you're using MT5, consider switching to FxPro.
Outdated MT4/MT5 VersionIf your MT4/MT5 version is outdated, it can cause "Invalid Account" to appear. If you haven't updated to the latest supported version, the broker will not allow access.