“Invalid Account" Displayed on MT4/MT5!

Sometimes, MT4/MT5 will display "Invalid Account," which can prevent you from logging into your FX account or executing trades. There is always a cause for such issues.
Read this article to resolve errors or problems on MT4/MT5 and create an ideal environment for FX trading.

If you see "Invalid Account" and cannot trade, check for the following issues:

Reasons for "Invalid Account" Display

• Incorrect account number
• Incorrect server name
• Incorrect password
• The FX broker is closed for maintenance or holidays
• Confusion between MT4 and MT5
• Outdated MT4/MT5 version
• Account is frozen
• Account has not been activated

Incorrect Account Number
If the account number is incorrect, you will see "Invalid Account." When you open an account with an FX broker, the account number is usually sent to your registered email. Check your inbox and ensure that there are no typographical errors when entering the account number.

Incorrect Server Name
Selecting the wrong server name will also result in " MT4 Invalid Account." Different servers exist for the same account, so it's easy to get confused. The server name is typically sent to your registered email, so double-check the server details.
Remember, "DEMO" refers to a demo account (test account), and "LIVE" refers to a live account (real account), so be cautious when selecting.

Incorrect Password
If "Invalid Account" is displayed, double-check whether the password is correct. The initial password is sent to your email, so check your inbox. If you forget your password, you can reset it from the broker's homepage.

Broker is Closed for Maintenance or Holidays
When the FX broker is closed for holidays or undergoing maintenance, you might see "Invalid Account" even if the login credentials are correct. You can check the broker's website for maintenance schedules. Holidays and weekends are often days the broker is closed.

Confusion Between MT4 and MT5
You may see MT5 or MT4 Invalid Account if you are using the wrong platform. MT4 and MT5 are both provided by the same company but are different platforms. Information cannot be shared between them, so ensure you are using the correct version. FxPro supports MT5, so if you're using MT5, consider switching to FxPro.

Outdated MT4/MT5 Version
If your MT4/MT5 version is outdated, it can cause "Invalid Account" to appear. If you haven't updated to the latest supported version, the broker will not allow access.

Account is Frozen
If you leave your account inactive for an extended period, it may be frozen, leading to the "Invalid Account" message. Each broker handles frozen accounts differently, so check their website for more details. If you violated FxPro's trading terms, withdrawals might be denied, or your account could be frozen.

Account Not Activated
If your account is not activated, you will see "Invalid Account." Even if registration is completed, you need to activate your account before you can trade. Once your identity is verified (usually by submitting ID documents), the broker will activate your account and send you a confirmation email. Make sure to check for the activation confirmation email.

Market Closed on Weekends
One common reason for connection issues is when the market is closed on weekends. FX trading cannot occur during this time. FxPro allows trading from 01:05 on Monday to 0:55 on Saturday.

For more information about weekend trading, check our article on FX weekend trading.

Server Downtime
Connection issues might occur if the broker’s server is down. Check social media or other platforms to see if other users are facing the same problem. If the server is down, the only solution is to wait for it to be fixed.
Choosing a broker with strong server infrastructure is key to avoiding such issues.

Slow Internet Connection
Sometimes, a slow internet connection can cause connection issues. Verify that your Wi-Fi or internet connection is working properly. If you continue to experience slow speeds, contact your internet provider.

We’ve covered the causes and solutions for when "Invalid Account" appears on MT4/MT5. If you cannot log in or trade, refer to this article for guidance. Always keep track of important login information like passwords and server names, or check your email regularly.

Updating your MT5 version regularly can also ensure smooth trading.

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